FAQs

Will you offer any discounts?

Yes! We will occasionally offer seasonal discounts on chosen items. We will also post promo codes on our social media pages.

Do you accept part exchanges / buy equipment?

We are happy to entertain a part exchange or an opportunity to buy your used gear. Just contact us and we'll get back to you with a quote. Be prepared to tell us the model and condition of the regarded items.

Where can you ship to?

Orders are currently limited to Mainland United Kingdom.

Is all of the Hi-Fi equipment sold on your store tested?

Yes. All equipment is thoroughly tested to ensure complete functionality.

How long do I have to return a faulty item?

We offer a 30-day return period. If you find an issue with the item, get in touch via. our contact page and we'll work to swiftly rectify the issue.

What payment methods can I use at checkout?

You can pay using Apple Pay, Google Pay, PayPal, American Express, Visa, Mastercard, Electron, Shop Pay, Union Pay and Discover.

How do I know I can trust this store? Is it secure?

Yes, of course! As this is a Shopify store, you can be certain that you're safe when buying from us and whilst browsing the site.